Ngo Phuc Thinh

• Researched AI applications across cybersecurity, retail, and edtech; earned a High Distinction for the report.
• Presented findings to a 30-person cohort.

• Resolved 1,000+ student inquiries in person and by phone across English and Vietnamese, including 300+ calls handled fully in English.
• Guided students through university platforms, self-service tools, and academic systems, translating official resources into clear next steps at first contact.

• Sold to 50+ students per shift while maintaining a 100% accuracy record across all transactions and customer data entries.
• Generated fundraising revenue that financed a charity trip benefiting 150+ individuals.

Designed the Verifiable Payables Token layer of a four-layer protocol on W3C Verifiable Credentials that lets banks cryptographically verify supply-chain payment obligations. Ran anchor-buyer interviews and led the ethics synthesis. Graded HD and ranked top project in the course.

Led market research, customer framing, and the live pitch for an AI platform unifying IELTS/SAT prep, university matching, and scholarship discovery for Vietnamese students. Built in 36 hours with ElevenLabs, Bright Data, and Manus AI.

Led interface design, solution development, and cost structure for a two-sided platform connecting HR professionals with neurodivergent and visually impaired job-seekers. Worked alongside professional mentors to redesign the distribution strategy from standalone product to plug-in extension.